Refund Policy

Most products purchased through SeeAsGodSees.org are digital products that become immediately accessible after payment.

Because digital files cannot be returned once they have been downloaded, all digital product sales are generally considered final.

Although digital purchases are generally non-refundable, we are committed to providing excellent customer service.

If you experience a legitimate technical issue, we will gladly work with you to resolve it.

Examples include:

• You were charged but did not receive your download.
• Your download link does not work.
• The purchased file is damaged or corrupted.
• You accidentally purchased the same digital product more than once.
• A technical problem prevented delivery of your purchase.

Whenever possible, we will first attempt to resolve the issue by:

• Resending your download link.
• Providing a replacement file.
• Correcting technical delivery problems.
• Assisting you with access to your purchase.

If we are unable to resolve a verified technical issue after reasonable efforts, we may issue a refund at our discretion.

Refunds are generally considered only when:

• A duplicate purchase occurred.
• The purchased file cannot be successfully delivered.
• A technical failure prevents access to the purchased product.
• Another exceptional circumstance exists.

Refunds are generally not provided because:

• You changed your mind after purchasing.
• You no longer need the resource.
• You purchased the wrong product.
• You did not read the product description before purchasing.
• You are dissatisfied with content that accurately matches the published description.
• You experience problems unrelated to the purchased file (such as device compatibility outside normal supported formats).

If See As God Sees Ministry offers printed books or physical merchandise in the future, a separate return and exchange policy may apply.

Purchased resources are licensed for personal use.

Refund requests associated with unauthorized copying, redistribution, sharing, or misuse of purchased materials may be denied.

If you experience a problem with your purchase, please contact us as soon as possible through the Contact Us.

Please include:

• Your name
• Email address used for purchase
• Order number (if available)
• Date of purchase
• Description of the issue

This information helps us resolve your request as quickly as possible.

We strive to respond to customer support requests within a reasonable time.

If a refund is approved, it will generally be returned to the original payment method used during purchase.

Processing times may vary depending on your financial institution or payment provider.

We reserve the right to update this Refund Policy at any time.

Any revisions become effective when posted on SeeAsGodSees.org.

Our desire is not simply to sell resources but to serve people with integrity, compassion, and biblical encouragement.

If you experience a problem with your purchase, we encourage you to contact us. We will make every reasonable effort to resolve legitimate concerns fairly, promptly, and with Christian care.